Safe
5 / 9Question 9 of 9Evidence requiredMedium risk weighting
How do you capture and act on lessons learned to improve safety?
Help text
Consider how audit findings, incidents and complaints feed into improvement plans and staff communication.
How confident are you in this area?
Suggested evidence
- Quality improvement plan
- Audit action tracker
- Team meeting minutes
- Lessons learned register
Risk weighting
This question carries a medium weighting toward your section score because lessons learned & improvement is an area inspectors frequently scrutinise.
Medium weighting